Job description
The Opportunity
Minimum pay rate: $15.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
Some locations may implement a vaccination requirement in the future if required by federal, state, or local law.
Responsibilities
- Sets up tables for function in accordance with banquet event order
- Accurately transports food and beverages to guests in a timely manner
- Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes
- Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
- Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints
- Replenishes food on buffet lines (if applicable)
- Maintains a safe and clean environment for guests and fellow associates
- Breaks down event according to company procedures
Qualifications
- Must be 18 or older
- Minimum of 3 months' previous experience in food and beverage service preferred
- Excellent guest service skills
- Ability to work quickly and efficiently in a fast-paced environment
- Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly
- California Food Handlers Card is required
- California Responsible Beverage Server certification is required
Physical Requirements
- Ability to stand or walk, including up and down stairs, for entire length of shift
- Ability to lift up to 35 pounds
- Mobility to maneuver between tables
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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