Automotive Service Advisor for Fleet Garage

Full Time
Westbury, NY 11590
Posted
Job description

Job Title: Service Advisor

About Us:

We are a busy fleet service garage committed to exceptional customer service and quality maintenance for commercial fleets. We're seeking a skilled Service Advisor to join our team, managing customer interactions and facilitating efficient repairs.

Responsibilities:

Answer phone calls and address customer inquiries.

Write repair orders (ROs) with clear documentation.

Order parts and coordinate with technicians.

Provide consistent updates to customers on vehicle status.

Assist with daily operations, including scheduling and record-keeping.

Qualifications:

High school diploma or equivalent.

Minimum 2 years of customer service experience, preferably in automotive.

Strong communication and organizational skills.

Knowledge of automotive systems and parts.

Ability to multitask in a fast-paced environment.

What We Offer:

Competitive salary and benefits.

Opportunities for professional growth.

Supportive, team-oriented work environment.

Ongoing training and development.

If you are a proactive, customer-focused individual passionate about the automotive industry, apply now to join our team as a Service Advisor.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off
  • Professional development assistance

Day range:

  • Monday to Friday

Shift:

  • Day shift

Ability to commute/relocate:

  • Westbury, NY 11590: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Automotive: 1 year (Preferred)

Language:

  • Spanish (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

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