Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our Napa family! As a Napa Automotive Parts Specialist, you are looked at as the "face of the retail store" and the go to person as soon as our customers call or enter our stores for all their automotive needs. You don't need to be able to tear a motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts.

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other Napa team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our Napa store!
• Bring customer focus and high energy to our fast-paced stores. Welcome retail customers into our retail stores and engage to provide a positive customer experience.
• Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars &trucks through the years
• You are willing to learn all things automotive if you don't have the background in automotive parts
• want to join a team where you can learn and grow your career - the opportunities are endless

What you'll need:

• Valid Driver's License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
• High School Diploma or GED, Technical or Trade school courses or degree. Excellent verbal and written communication skills
• Love fast paced retail environments
• Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don't):

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

What's in it for you:

• Awesome people and brand
• Competitive Pay
• $12.08 to with a 24 month pay progression
• Outstanding health benefits
• A culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same

Next step:

Please apply if you think this is a great fit for you and we will be in touch. We are excited and humbled that you are considering Napa as hopefully your future employer.

Job Type: Full-time

Pay: From $15.10 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person

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