Job description
The Assistant Manager of Operations at the Desert Diamond Arena is responsible for supervising both the Conversion Leads and part time Conversions Crew. This person will work with the Lead Conversion Crew Members in training and instructing up to 15 part-time Conversions employees in performing the day-to-day set-up and break-down of the facility, both inside and outside, from one event to another.
This role will also assist with day-to-day repair, maintenance, and cleanliness of the facility, assist in monitoring expenses associated with conversion, as well as make recommendations to improve efficiency and effectiveness. The incumbent will have experience in operating forklifts, scissor lifts and other necessary equipment and assist the Event Services department on all show related requests. The incumbent is also expected to maintain professional and effective working relationships with all employees and tenants of the facility.
This role will also assist with day-to-day repair, maintenance, and cleanliness of the facility, assist in monitoring expenses associated with conversion, as well as make recommendations to improve efficiency and effectiveness. The incumbent will have experience in operating forklifts, scissor lifts and other necessary equipment and assist the Event Services department on all show related requests. The incumbent is also expected to maintain professional and effective working relationships with all employees and tenants of the facility.
Essential Duties and Responsibilities:
- Supervise, lead, train and instruct up to 15 part-time conversion crew in the day-to-day set-up and break-down of inside and outside of facility per the requests and needs of a specific event (e.g., concerts, family shows, etc.).
- Assist maintenance department with day-to-day repair and maintenance of inside/outside facility to help prepare it for the next event
- Conduct/lead daily and weekly meetings with Lead employees to discuss conversion techniques to improve efficiency.
- Work closely with Event Managers regarding show-related requests (e.g., may need extra equipment or something moved around).
- Monitor conversion and crew and make improvements.
- Monitor expenses associated with conversion.
Required Qualifications:
A minimum education level of: High School Diploma or its equivalency A minimum of 3 years of related work experience Knowledge of tools, materials, and equipment used in building operations (forklift, power tools, basic tools, etc.) Skilled in planning, directing and supervising a large, diverse staff while performing a number of specialized tasks Complete knowledge of conversion techniques Skilled in establishing priorities Knowledge of safety practices in order to meet OSHA requirements Good written and verbal communication skills Can effectively establish and maintain professional working relationships with others Able to work long hours (sometimes overnights) performing difficult work under time pressure Able to work a flexible schedule including extended hours, weekends, and holidays Able to lift and carry up to 50 pounds at a time; push and pull heavy items and equipment Knowledge of the function and operation of a multi-purpose sports and entertainment venue is preferred 3+ years in a sports and entertainment facility is preferred
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