Job description

General Summary:

The Assistant General Manager supports the Senior General Manager in achieving revenue and expense targets included in the annual Business Plan and Budget. The candidate must have an excellent understanding of financial accounting and proficient spreadsheet skills.

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Major Duties and Responsibilities*:

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Ensures the timely collection of rents and works directly with tenants in arrears to collect outstanding balances owed while keeping detailed and updated notes on progress in accounting software.

• Works with on-site management team to minimize expenditures, maximize revenues and adhere to budgeted cost parameters.
• Work with the Senior General Manager and Property Accountant on preparation of tenant CAM Reconciliations.
• Knowledgeable in A/R and A/P practices, policies and procedures and able to cultivate relationships with accounting departments.
• Monitors the on-site tenant improvement activities.
• Fully understand and maintains Madison Marquette operating policies and procedures as defined in Madison’s Standard Operating Procedures (SOP).
• Ensures that all policies are implemented as defined in the SOP.
• Understand the fundamental objective of creating a safe and pleasurable experience for shoppers, diners, workers, and residents.
• Provides ongoing or special financial reports and monthly reports to Madison Marquette management. Assist with the preparation of the annual property operating budgets and assists with the development of the annual business plan.
• Maintains on-site records relevant to activities at the properties.
• Maintains appearance, cleanliness and safety of the properties, to include vacant spaces per the SOP.
• Engages, coordinates and monitors activities of contractor services, as necessary, and recommends and directs ongoing maintenance and necessary repairs for the center.
• Recommends capital improvement campaigns.
• Promotes workplace safety by establishing programs to ensure property is free of hazards; responds promptly and in person to major emergency situations.
• Establishes and maintains open and productive communication with tenants, vendors, and company employees.
• Monitors tenant sales and work to increase tenant sales actively.
• Assist with managing the center in accordance with applicable local, state and federal laws; recommends such legal action as may be required to protect and maintain the financial integrity of the center.
• Continually improves processes related to above duties and responsibilities with the objective of providing the most desirable shopping, dining, living, and working environment.
• Works extended hours, including weekends, as necessary, to achieve the desired results for the center.
• Conduct regular detailed tours of the property with contracted vendors of the Property.
• Other duties as assigned.

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EDUCATION and/or EXPERIENCE:*

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Minimum of three (3) years of progressively responsible experience managing retail or mixed-use property.

• Bachelor’s degree (B.A./B.S) in Business Administration or a related discipline from an accredited college or university, or an equivalent work experience.
• Demonstrated management experience, mixed-use retail/office/residential property.
• Experience in oversight of shopping center construction activity, including budget responsibility and working with tenants to maintain acceptable sales levels during construction.
• Strong financial reporting experience and knowledge of numbers, including forecasting, accounting, budgeting, etc.
• Proficient in Microsoft Office Suite (Word and Excel).
• Proficient in Real Estate accounting software, such as MRI.
• Meticulous attention to details and accuracy.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. May occasionally be required to lift up to 25 pounds a distance of 30 feet as needed. Must be able to move freely throughout the location, including moving up and down stairs.

The job tasks are performed in an office environment with moderate environmental conditions present, such as temperature, noise levels, etc. May occasionally be exposed to machine noise and inclement weather conditions. The noise level in the work environment is usually quiet to moderate.

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