Assistant General Manager
Job description
The Dinex Group is seeking an experienced and professional Assistant General Managers with dynamic opportunities to grow.
Responsibilities:
- Perform proper execution of opening and closing procedures, pre and post service duties
- Assists general manager with premeal meetings
- Monitor service to guests in all areas of the restaurants and bars
- Ensure team members' adherence to service standards
- Support in hiring team members' decisions and issue progressive disciplinary action, including termination
- Communicate with kitchen to update them of service issues (i.e., pace of service)
- Review reservation sheet and seating plan and react to any special requests
- Sustain guest relations
- Prepare daily briefing sheet to notate program revisions and highlights
- Inspect dining room before service
- Maintain supply para in including linen, china, glass and silverware.
- Maintain the phone coverage standards
- Ensure that service is technically proficient.
- Recover guest complaints and opportunities with positive outcome
- Handles guest correspondence as necessary
Competencies & Qualifications:
- Experience in Michelin and Forbes Standards training
- Three years of service experience with at least two in management, preferably in a fine dining or club environment
- Ability to lead, train and inspire
- Organizational skills
- Effective time management
- Present with professional demeanor
- Positive and clear written and oral communication skills
- Ability to engage guests successfully and build a relationship
Positions require:
- Full availability- daytime hours, evening hours and weekends
- Drug screening
- Reference check
If you are interested in joining a company that values dedication, passion for hospitality, and commitment to talent mentoring and development, we look forward to meeting you.
The Dinex Group is an Equal Employment Opportunity Employer. For more information about The Dinex Group, please visit www.danielboulud.com.
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