Job description

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action
• Assists Restaurant Manager in recruiting, interviewing, and hiring team members
• Conducts performance appraisals, takes disciplinary action, motivates and trains
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Ensures food quality and 100% customer satisfaction
• Ensures complete and timely execution of corporate & local marketing plans
• Has authority to hire and fire (or participate in those decisions
• Champions recognition and motivation efforts

• Dedication to providing exceptional customer service
• Good communication skills, and strong interpersonal and conflict resolution skills
• Exceptional team building capability
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• High School Diploma or GED preferred. College or university Degree Preferred
• 1-2 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility

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