Job description

Job description

Assistant General Manager

The Role-

Manages daily company operations to ensure positive, safe and profitable working environment, along with Sales.

Order, purchase and stock the merchandises in a timely manner.

Implement quality and productivity objectives to achieve company goals.

Ensure that employees follow the company standards, policies and strategies.

Cooperate with General Manager in recruiting, training, performance evaluation, promotions, and releasing the employees.

Coordinate with General Manager in planning short and long term projects, budgets, expense controls, schedules, and manpower.

Develop and implement staffing and business plans to achieve business target.

Evaluate key productivity indicators and implement process improvement initiatives.

Supervise merchandise damage reduction activities, manual backorders, and merchandise orders.

Identify and report equipment repair and maintenance works promptly.

Address operational, technical and mechanical issues in a timely manner.

Manage direct reporting to General Manager related to financial, business, and administration matters.

Develop positive working relationship with the support divisions and operations team to ensure proper operational support.

Develop operational strategy and ensure that the operational activities meet the organizational requirements.

Delegate daily work assignments and schedules for employees.

Hotel Sales Manager

The Role -

The Hotel Sales Manager is a key position within the hotel responsible for proactively soliciting appropriate business opportunities through a combination of tele-prospecting and direct sales to achieve personal and hotel revenue goals for assigned hotel.

Duties and Responsibilities -

• Meets sales goals as outlined by the General Manager / Regional Manager for designated hotel property.
• Conducts hotel tours and site inspections for potential customers.
• Completes weekly sales call reports to be turned in to the General Manager and Corporate.
• Maintains detailed account files.
• Responsible for development and execution of action plan outlining planned sales activities.
• Must be knowledgeable of local market.
• Responsible for third party requests such as Hotel Planner and Brand RFP’s.
• Uses negotiating skills and creative selling abilities to maximize revenue.
• Effectively develop relationships within community to strengthen and expand customer base.
• Ensures a high level of customer satisfaction.
• Builds and strengthens relationships with existing and new customers.
• Creates customer correspondence as required (sales agreements, proposals, etc).
• Ability to understand, execute and support Brand Standards and Brand Service Culture.
• Excellent written, verbal and telephone sales skills.
• Basic software knowledge (Windows, Microsoft Office, etc).

Required Skills

• Highly motivated and a self-starter
• Strong sales and leadership skills
• Excellent interpersonal and communication skills
• Excellent written communication skills
• Must have exceptional attention to details, deadlines and persistent follow up skills
• Previous sales experience
• Must have reliable transportation and can travel the market - can require some extensive driving at times within a local region
• Must be familiar with the local market in the Greater Racine area

How will I be more competitive?

• Previous experience in a hotel or lodging environment
• Understanding of revenue management and hotel sales
• Previous experience with property management and sales systems
• Have travel-related contacts in the local market

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off
• Sick days
• Medical, dental, & vision offered

Experience level:

• 1 year

Weekly day range:

• Weekend availability

Education:

• Associate (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Mt Pleasant, WI 53177: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Manager and/or Sales: 1 year (Preferred)

Work Location: In person

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