As an AML Escalation Manager, you would be a part of a Wholesale Know Your Customer Operations ("WKO") Anti-Money Laundering ("AML") supporting the Commercial Banking ("CB") and Corporate Investment Bank ("CIB") LOBs of JPMC to provide escalated support on AML matters generally pertaining to PEPs and/or negative media. You will manage a team of Escalation Officers to ensure AML risks are being mitigated.

Job Responsibilities:

• Evaluate staff performance and provide feedback via informal discussions, quarterly/semi annual 3+/3- meetings and annual review process. Represent staff's performance during semi-annual Talent review discussions.
• Review and investigate AML, PEP and negative media
• Interface with WKO Makers and Middle Office, Client Owners, Legal and compliance to determine appropriate approvals and actions to mitigate risk
• Ensure Know Your Customer documentation is accurately and timely documented for each event
• Maintain and publish reporting metrics including escalating past due items
• Assist with various projects related to AML
• Prepare and present reports on projects and initiatives to senior management
• Interact with other LOBs, technology, Client List Screening to resolve processing, regulatory issues and questions impacting CB and CIB
• Work closely with and act as a proxy for the Head of AML Escalations including acting as Secretary for the CB AML Escalation Committee

Required Qualifications, Skills and Capabilities:

• Bachelor's degree
• CAMs Certification preferred
• Minimum of 5 years relevant AML and/or negative media experience in Compliance, Legal, Risk, or Audit capacity or similar work experience preferred
• Understanding of AML red flags
• Knowledge and experience with various JPMC bank systems (CDD, FCIP, Customer Assist and Client Central)
• Team player, but ability to act on own initiative and fulfill objectives with minimum supervision
• Project management skills with ability to work independently on multiple assignments and meet deadlines in a fast paced environment
• Proven ability to communicate effectively both orally and in writing in order to present information in a concise and effective manner
• Experience managing a team
• Proficient with SharePoint and Microsoft (Word, Excel, PowerPoint and Access)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans