No Relocation Assistance Offered
# 152957 - Chicago, Illinois, United States

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions.

If this is how you see your career, Colgate is the place to be. Our trustworthy household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. As the brand with the highest household presence in the world, we go beyond physical boundaries. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, fosters experimentation, and promotes authenticity which has contributed to our enduring success. If you are passionate about working for a company that lives by their values, then give your career a reason to smile...every single day.

The Agency Manager plays a critical role in third party (Agency) management at the customer/headquarter level for a defined market area and group of customers. This role is responsible for achieving share, volume and financial objectives through effective execution of Colgate strategies and successful management of the Agency and Customer Collaboration.

What You'll Do:

• 
  Communicate and interpret all Colgate initiatives and strategies to enhance growth and business performance. Translate Colgate objectives into specific customer strategies.
• Achieve share, volume and financial objectives through effective execution of Colgate strategies and successful management of the Agency.
• Customer P&L responsibility and financial ownership through monthly disciplines and return on investment mindset.
• Develop, optimize and execute customer plans in accordance with strategies and objectives of Colgate’s Customer Development organization.
• Drive joint business planning and customer collaboration through effective customer and Agency relationships and penetration.
• 5P management
• Deliver on-going coaching & feedback to the Agency and deliver formal annual and mid performance reviews and serve as role model for Colgate’s Managing With Respect values.
• Utilize Agency and Colgate Category Management resources/processes to positively impact the 5P’s and provide added-value to the customer.
• Manage the development, maintenance and execution of customer plans with the Broker and Business Managers.
• Manage monthly disciplines: Plan Optimization, Share Review, return on investment and Reconciliation.
• Provide monthly communication and updates to the retail teams on customer retail / merchandising initiatives. Actively participate in retail meetings.
• Hold Agency personnel accountable for all objectives and goals, including development of customer presentations and analytics
• Lead development of long lead, joint, "win-win" business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers' objectives and strategy.
• Develop action plans to close customer gaps and seek approval from Customer Development Team Leader/consensus meeting.
• Identify ongoing profitability implications of customer plans for customers, and the Agency shares insights/ solutions with customers (when desirable).
• Update Colgate Business Planner and customer plans to reflect the changing retail and competitive environment.
• Develop customer investment strategy, consistent with Retail Environment Strategy, Brand Strategy and Shopper Insights utilizing all tools and Colgate Business Planner’s established process.
• Provide substantial input in translating bottom up brand plans into Customer/Colgate Business Planner targets.
• Lead the translation of top down customer targets into long lead bottom up customer plans, incorporating customer's objectives and creating joint, "win-win" customer plans to the Agency.
• Manage Agency for compliance of 5P activity execution against established agreements/objectives and track interim performance of 5P activities to identify shortfalls/potential upsides against established objectives.
• Agency to identify causes of 5P activities performance, both internal and external to Colgate for Plan Optimization.
• Develop and pre-evaluate corrective action plans for 5P activities; seek approval and execute as required.
• Resolve pricing issues when requiring assistance.
• Gain approval from customers to execute 5P activities for customers and attach the Deal Sheets to the events including any revisions.
• Oversee the Agency execution of the 5P strategy implementation within established commercial guidelines.
• Agency to collect information on the external environment (e.g. competitor activity) during the promotion period.
• Agency to conduct post evaluation analysis based on activity details and compare results with pre-evaluation analysis, reconcile any potential differences.
• Agency to identify insights from post evaluation analyses and incorporate learning into future customer/retail environment strategy.
• Ensure Agency’s systematic post evaluation of 5P activities and develop detailed understanding of the effectiveness of different investment levers

Required Qualifications:

• Bachelor's Degree
• 8+ years of Consumer Product Goods experience
• At least 2 years of key customer account experience
• Experience utilizing a planning system OR customer planning software
• Microsoft suite including high level knowledge of Excel, PowerPoint and Word
• Ability to travel approximately 50-75% of your time

#LI-hybrid

Salary Range $112,000 - $164,850 USD

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine please visit http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.