Job description

Role: Aftermarket Procurement Specialist

The Procurement Specialist will lead coordination and follow-up with customers and vendors to ensure the smooth execution of the order entry process. They will claim and process new orders sent through the Aftermarket team email and complete them promptly to meet customer expectations. They will spend time following up for on-time equipment delivery scheduling from manufacturer to job site. The Procurement Specialist will maintain consistent communication with the customer, provide order status updates, and relay any delivery changes. They will be responsible for gathering and preparing documents like delivery schedules, tracking late and early delivery per quoted lead times, and purchasing terms and conditions from suppliers for their supervisor to review. They will also be one of the supplier’s main points of contact and will answer any questions or address the supplier’s concerns. Both customer and vendor relationships will be necessary for this role. Setting upfront expectations with customers regarding order timelines will be crucial in maintaining high customer satisfaction. This position will coordinate closely with the Aftermarket quoting team to collaborate and ensure proper conversion of quotes to orders. The Procurement Specialist must communicate cross-departmentally to ensure the appropriate execution and scheduling of jobs.

Essential Functions

· Works with the Aftermarket team in a fast-paced environment to claim and process new orders within a specified timeframe

· Comprehensive knowledge of ERP systems to assist customers with ease (CRM especially)

· Maintain the Global Shop dashboard of open orders by sending vendor follow-ups and reporting any order delays or changes to customers promptly

· Follow up and manage delivery timeline with the vendor of equipment or services that meet the quantity and quality expectations of the organization

· Manage deliveries and expectations with vendors to align to meet quoted timeline

· Maintain business supply needs and ensure the business is getting the best possible material per order specification

· Manage inventory and order supplies and materials as needed

· Resolve pricing conflicts and place bids with different vendors as required; continue to review pricing consistencies within contracts

· Report on daily and weekly delivery changes; immediate delays should be reported on

· Follow up on all deliveries with the vendor is critical

Minimum Qualifications

· Minimum age requirement 18+

· 2+ years of procurement experience desired

· Experience with an ERP system preferred (SAP, Global Shop, etc.)

· Proficient with Microsoft Office programs; MS word, Excel, PowerPoint

· Ability to manage complex orders and multi-task

· Ability to think critically and problem solve

· Strong communication and negotiation skills

· Ability to remain professional and courteous with customers at all times

· Must be available to work occasional nights, holidays, and weekends

Physical Demands

· An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

· Office environment

· Regularly required to sit or stand, reach, bend, and move about the facility

Work Environment:

· The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Office: Standard office equipment; work usually performed in an office setting free from disagreeable elements.

· Standard weekly job hours: 40 hours

The company is committed to equal employment opportunity. The company will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to, age, ancestry, childbirth or related medical condition; citizenship; color; creed, familial status; gender expression; gender identity; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status; or any other characteristic protected by applicable federal, state, or local laws.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Wixom, MI 48393: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.