Aeronautical Services Coordinator

Full Time
Chicago, IL
Posted
Job description

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Key Responsibilities:

The Aeronautical Services Coordinator is a multi-function position that may be required to master all skills below or assigned a specific function as a subject matter expert. The Aeronautical Services Coordinator acts as the central support for the coordination and resolution of all operational support functions and irregularities concerning Dispatch and Network Operations Control (NOC). It is the control function for the airlines’ operational navigation data. The operational navigation data is used in the Flight Planning systems and onboard aircraft flight management computers.

  • Analyzes and disseminates regulatory Notice to Air Missions (NOTAM) information concerning the status of airports, airspace, and air traffic procedures to dispatch and flight crews to ensure safe operations.
  • Reviews all applicable Airport Facility Directories (AFDs) and Aeronautical Information Publication (AIPs) for all primary and alternate airfields.
  • Contacts off-line stations for Prior Permission Required (PPR) and Aircraft Rescue and Fire Fighting (ARFF) requirements/upgrades.
  • Maintains library of AIP manuals from all countries around the world and ensures all relevant aviation-specific regulatory material is incorporated into company operations and disseminates as necessary.
  • Collects and analyzes regulatory and technical data critical to flight and ensures flight planning and flight management computers are in compliance with U.S. and foreign regulations.
  • Reviews new flight schedules to ensure flight planning requirements are satisfied.
  • Develops and maintains flight planning navigation databases to ensure safe and efficient airline operations.
  • Develops data used in aircraft flight management computers and ensures data consistency with the flight planning navigation databases.
  • Maintains, updates and monitors currency of the FAA approved industry leading airport database containing all relevant contact information, airport authorizations and diversion planning material for United Airlines.

Qualifications

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

  • High school diploma, GED or education equivalent
  • Airline operations experience
  • FAA Aircraft Dispatcher coursework certificate of completion or Pilot’s License
  • Knowledge of airline schedules and navigation database
  • Advanced computer skills including Microsoft Word and Excel
  • Excellent communication skills
  • Ability to make sound decisions
  • Accuracy, detail-oriented and good judgment
  • Ability to work any shift in a 24-hour operation
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Bachelor’s Degree with an Aeronautical/Aviation-related major
  • FAA Aircraft Dispatcher Certification
  • 2 years’ flight dispatch or airline station operations experience
  • Route/Database analysis
  • Flight planning programs/tools

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.


Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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