Job description

Plymouth Rock Assurance is looking for an experienced Adverse Subrogation Claims Representative responsible for independently investigating, pursuing and recovering monies from parties that are responsible for losses sustained by our insureds.

You will pursue appropriate action to facilitate prompt collection and maximum recovery and be responsible for assessing liability and negotiating settlement with all at fault parties. You will be part of a fast-moving team and will be expected to help enhance our process and culture with your insight and experience.

Responsibilities Include:

• Responsible for the analysis of the investigation completed to make a liability assessment. This includes the review and analysis of first and third party statements, witnesses, scene photos, investigating officers and other relevant parties, along with the review and analysis of all damages claimed including but not limited to vehicle damages, etc.
• Analyze the investigation to determine proximate cause, negligence, and damages. Evaluate and adjust reserves as necessary.
• Negotiate and settle claims within his/her individual authority. Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate.
• Maintain an effective follow-up system on pending files. Prioritize and handle multiple tasks simultaneously. Adjust to fluctuating workload. Advise insureds, claimants, brokers on the status of the claim. Act as an intermediary between the Company, preferred vendors and customers. Resolve all disputes that may arise.
• Ability to “set up” cases in the Adverse Stream system.
• Ability to maintain an active, current diary management.
• Ability to respond to/write Arbitration contentions or willingness to learn how to do so.
• Willingness to be certified as an Arbitrator with arbitration Forums.
• Adhere to privacy guidelines, law and regulations pertaining to claims handling.
• Ability to analyze investigation and “scrub” adverse carrier “proofs” to secure the best possible settlement. In the scrubbing of proofs, ability to work with our appraisal staff or Hyper Quest.

Qualifications and Education

• Computer skills including working knowledge of Microsoft Office Suite products.
• Minimum of 3 to 5+ years of handling auto comparative negligence claims.
• Working knowledge of the inter-company arbitration process is a plus.
• Arbitration Forums certification is a plus.
• Bachelor’s degree (B.A.) from a four-year college or university and/or a combination of education and experience will be considered.
• The ability to obtain State Licenses when requested.
• Pursuing an insurance designation is a plus but not mandatory.
• Strong customer service, organizational, verbal, and written skills are required.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Disability insurance
• Tuition reimbursement

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Work Location: Hybrid remote in Boston, MA 02111

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.