Licenses or Certifications:

None

POSITION OVERVIEW :
Provides administrative support on highly technical and/or specialized projects.
Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents.
Have the ability to work with frequent interruptions and changes in priorities, manage conflicts and concerns.
Have the ability to understand and communicate technical information.
Have the ability to exercise discretion in confidential matters.
Be able to recognize and recommend process improvement.
Have the ability to work with frequent interruptions and changes in priorities.
Have the ability to establish and maintain effective working relationships with city employees and the public
Have oral and written communication skills
Have skill in using computers and related software applications.
Have skill in handling multiple tasks and prioritizing.
Have skill in data analysis and problem solving.
Have skill in planning and organizing.

ASSESSMENT :

Skills assessment(s) may be required for this position.

TRAVEL :

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

APPLICATION INFORMATION :

VETERAN :

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

GOOD STANDING – DEPARTMENT / DIVISION POSTINGS :

Employees in Good Standing who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase, at which time the Good Standing status will be re-verified.

CRIMINAL HISTORY BACKGROUND CHECK :

Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

LANGUAGE :

Must have the ability to read, write, and fluently speak in English.

WORK HOURS :

Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work

OVERTIME :

Overtime may be required with or without notice.

DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS .

Core Hours:
Monday – Friday 8:00 am – 5:00 pm

Hours may change depending on departmental needs.
Work hours may include after-hours, holidays, and weekend work.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Provides administrative support on highly technical and/or specialized projects.

• Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents.

• Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc.

• Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails.

• Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software.

• Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements.

• Conducts research, compiles data, and prepares documents for consideration and presentation.

• Files and retrieves documents, records and reports.

• Attends meetings, records minutes and distributes meeting notes.

• Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements.

Responsibilities- Supervision and/or Leadership Exercised:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.