Job description

Jack White Real Estate

Position Description - Administrative Office Coordinator/Receptionist

Job Title: Administrative Office Coordinator/ Receptionist
Job Code: Clerical
Reports To: Broker in Charge
Department: Wasilla-Associate Services

Job Purpose:

Create a welcoming environment for Licensees and Clients of Jack White Real Estate. Maintains and Operates the front desk.

Essential Functions include but are not limited to:

Greet persons entering the lobby, determines the nature of business and announces visitors to appropriate personnel

Monitor visitor and Licensee suite access

Answer incoming telephone calls and directs them appropriately

Open lobby for business by retrieving daily newspaper, turning on lights, making coffee, and turning phones on ring and retrieving messages

Close lobby for business by turning off lights, turning phones over to night ring and cleaning coffee pots for next day.

Take written messages and deliver messages in a timely manner

Maintain Licensee mailboxes

Ensure cleanliness of lobby area and conference rooms.

Rental filing

Submit sign requests for Licensees

Provide appointment reminders and courtesy calls to licensees prior to their scheduled floor time

Receive, sort and route all mail and deliveries

Prepare FedEx shipments online and prepare outgoing mail using digital postage meter.

Stock and maintain coffee station, kitchen and training room and conference rooms

Stock and maintain all production rooms including supply cabinets, form drawers and paper in printers.

Obtain and process Title Checks through MLS

Verify billing documents prior to forwarding to the Office Manager for approval

Tour packet distribution

Request and update phone rosters monthly

Keep inventory of office supplies, create orders and provide requisitions for approval

Job Requirements:

• High school diploma or general education degree (GED) and two years related experience and/or training; or equivalent combination of education and experience.

• Proficiency in Microsoft Office (Word, Excel, and Outlook), Internet Explorer and social media marketing for business.

• Excellent phone etiquette.

• Individual must possess an outgoing, positive disposition.

• Individual must possess and continually display professional business demeanor and excellent customer service skills.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include

Close vision and Distance vision.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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