Expectations of Leadership:

• Actively support, demonstrate, and promote the company’s core values.
• Be approachable and engaging with fellow team members
• Always treat individuals with dignity and respect regardless of job position.
• Demonstrate maturity through exhibiting excellent listening skills.
• Make educating, inspiring, and motivating your team central to your mission.

Major Responsibilities/Activities:

• Maintain and update employee time and attendance records.
• Maintain daily timekeeping and enters paid time off (PTO).
• Maintain training records and calendars for departmental personnel.
• Maintain and coordinate safety inspection checklists and reports.
• Assists Safety Coordinator with inspections, photographs, and distribution of reports and findings.
• Prepares, schedules and tracks all departmental evaluations.
• Assists in the preparation of security reports and ban requests to include researching player data, previous incidents and relevant photos and statements.
• Schedule appointments and meetings for Department Director.
• Makes copies, prioritizes, distributes and prepares incoming and outgoing mail, including e-mail and faxes.
• Schedule required meetings and trainings for department’s personnel.
• Prepare all required personnel documentation, including status change reports, confidential disciplinary actions and other department related material
• Respond to and create department correspondence, memos and staff meeting minutes.
• Prepares departmental meeting minutes and/or briefing logs to distribute to leadership.
• Maintains an awareness of business activities and events as they relate to the department and the entire property and prepare communications for passing information to staff.
• Coordinates and leads special projects as assigned by department or casino.
• Ensure accuracy for department inventory and orders in tracking system.
• Maintains department leadership calendars, exercising judgement and tact in coordinating meeting and scheduling appointments. Participates and supports special projects set forth by the department and casino.
• Greets scheduled visitors, routes visitors and escorts visitors to appropriate areas.
• Answer calls, e-mail, and relay messages in a professional manner.
• Update training records for all department personnel.
• Organizes and maintains the department filing system, files correspondence, documents, and records.
• Orders and maintains departmental supplies and makes arrangements for equipment maintenance.
• Performs other duties as assigned.

Minimum Requirements:

• Preference is given to qualified Santa Ana Tribal members.
• High school diploma or GED required.
• Must be organized, efficient and willing to take on additional responsibilities.
• Self-motivated and able to work independently.
• Must present self in a well-groomed, professional appearance.
• Must have strong customer service skills.
• Computer proficiency.
• Bi-lingual and multi-cultural experience preferred.

• All employees are required to proficiently use a smartphone for company applications, email, and text.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.

Essential Mental Functions:

The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains a strict level of confidentiality regarding Department/company information.
• Must be able to work independently and exercise good judgment in handling a variety of situations.
• Must be able to work in a fast-paced environment.
• Must be able to deal with stressful situations in a professional manner.
• Must be a Team Player.

Essential Physical Functions:

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear.
• Physical ability to safely perform the essential job functions of the position.

Equipment Used

• Smartphones, computers, laptop computers, and other traditional office equipment as required.

Work Environment: