WHY CHOOSE TO JOIN US?

WE VALUE OUR TEAM!

When you come to work for Cayuga Medical Associates, you join a growing multispecialty physician group practice based in the heart of the Finger Lakes in upstate New York, with more than 22 specialties located in Tompkins, Cortland, and Schuyler Counties. Partnering with Cayuga Medical Center, we strive to provide the best patient care in our region. Our commitment to service excellence sets us apart. Our Cornerstones: Patient-Centered Excellence, Teamwork, Safety, Respect, and Professionalism, guide us as we provide care for our community.

As a part of those Cornerstones, it's very important to us that we create a work environment where people feel welcomed, comfortable, valued for what they bring to the organization, and recognized for their contributions. It goes beyond salary and benefits. We work hard to develop an environment and culture that attracts top-quality talent. That is what sets Cayuga Medical Associates apart.

• We offer a very competitive compensation and benefits package including sign-on bonuses for eligible positions, as well as liberal paid time-off
• Our full-time and our benefited part-time employees receive the same benefits package (paid time-off benefits are prorated for part-timers)
• Health insurance coverage becomes effective within four weeks of your start date.
• PTO is available to use immediately!
• Tuition reimbursement is available for career-related education.

What's the role?

• Provide high-level administrative support for executives, including management of executives' schedules and coordination of complex meetings and appointments, as requested.
• Schedule complex meetings, monitor executives' calendars, anticipate conflicts or changes in priority, and ensure executives' smooth flow of day.
• Interact with health system senior leadership, providers, managers, administrative assistants, patients, and outside contacts with professionalism and courtesy, acknowledging representation of executives and the organization in all interactions.
• Attend meetings, as requested, for notetaking. Prepare minutes.
• Provide phone coverage for the Administration office, including patient portal support, locating executives as appropriate, and handling patient complaints and challenging situations as needed.
• Create orientation schedules for new executives and managers; schedule all orientation meetings.
• Make travel arrangements and complete expense reimbursements for executives.
• Sort complex data; prepare reports, documents, databases, and presentations.
• Maintain office lists and databases for internal and external distribution.
• Create, revise, and catalog organizational forms.
• Author and proofread general correspondence and reports.
• File and maintain confidential provider contracts.
• Set up and manage files, both paper and electronic.
• Support other staff, as requested.
• Provide software support to other staff.
• Maintain a pleasant and helpful demeanor and always present a professional appearance toward all internal and external customers.
• Act as an ambassador for the organization.
• Demonstrate a high level of commitment to teamwork and support cross-functional team involvement.
• Other responsibilities/special projects as needed.

Our ideal candidate will have:

• Exceptional skills in Microsoft Outlook.
• Continuous proficiency in all applications of Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to anticipate the needs of executive level staff.
• Ability to work autonomously yet in a collaborative/team-centered environment.
• Ability to deal sensitively with confidential data and maintain professionalism.
• Excellent time management skills and ability to multi-task and prioritize work.
• Excellent organizational skills.
• High level of attention to detail.
• Ability to work independently, take initiative, and accomplish tasks effectively.
• Excellent interpersonal skills.
• Effective oral and written communication skills.
• Ability to design documents, reports, and presentations in professional format.
• Positive attitude and work ethic.
• Skills in database management and record keeping.
• Must be able to gather and analyze information skillfully.
• Strong computer skills and Internet research ability.
• Ability to identify and resolve problems in a timely manner.
• Poise and polish interacting with wide variety of clientele.
• Ability to maintain the highest level of confidentiality to proprietary information.
• Professional appearance.
• Assure a clean and functional working environment.
• High School Graduate
• Associate degree preferred
• At least three years' experience supporting executive level staff

• Please note, not all of the listed skills are necessary to be qualified or considered for this role.

What does CMA offer?

CMA offers an agile, inclusive, and supportive culture where every employee is respected. CMA is based in beautiful Ithaca, NY where nature abounds and a strong sense of community thrives. Ithaca is home to two esteemed institutes of higher education, Ithaca College and the world-renowned Cornell University. Ithaca offers four dynamic seasons for outdoor enthusiasts, as well as easy access to urban opportunities within a half-day drive (i.e., Rochester, Buffalo, Syracuse, Albany, New York City, Boston, and Philadelphia).

• Benefits begin within 1 month of hire
• Generous PTO package available
• Competitive salaries
• Professional development stipends and malpractice insurance
• Medical, dental, and vision insurance
• Optional life and disability insurance
• 403(b) retirement plan with employer contribution
• Tuition assistance
• Career advancement opportunities
• Cell phone discount
• Major holidays off