Our Company

At Raiz FCU, we share a passion for knowledge and a pursuit of growth. Grounded in our El Paso heritage as previously Teachers Federal Credit Union, since 1936 we are growing to help our community move into the future. We are inspired people, invested in you. At Raiz, we guide our members to focus on what could be and help them get there. This new path inspires us to look ahead and the lead the way with passion. We can’t wait for you to join us.

Job Overview

This position reports to Automated Process Solutions supervisors. This role is responsible for coordinating ACH direct deposits processes between the Credit Union and sponsor groups. Sets up ACH originations, maintenance, processes changes and additions, external transfers, cancellations and balances ACH for each period. Knowledgeable in ACH rules and regulations. Also assists with all other APS dept. duties. This position requires excellent organizational abilities, multi-tasking and attention to detail. Efficiency and accuracy are also vital for the successful executions of this position. Must be resourceful, self-motivated, and make sound and accurate decisions with minimum dependance on supervisors. You will be an empowering mentor that will be:

• A trusted expert
• A natural communicator
• A champion for our members, team members and the community
• A guide through the moments that matter the most to our members.

Position Details:

Hourly- Full Time

Hours: Monday thru Friday, occasional Saturdays

1241 Pullman Dr., El Paso, TX 79936

Pay Range:

Grade: 6H

Min: $14.04

Mid: $17.55

Max: $21.06

Skills and Experience

• Education - High school degree or equivalent. Additional business training helpful.
• Minimum of 1 year to 3 years of experience with Credit Union products, services, policies, procedure, regulation knowledge and basic understanding of the ACH process.
• Technical skills acquired on the job.
• Well organized and works with a sense of urgency.
• Attentive to detail, a multi-tasker and efficient.
• Must have good communication and interpersonal skills.
• Able to operate office machines including PC, Imaging Systems, telephones, viewers, printers, and other basic machines.
• Willingness to assist others at any time.
• Proficient in Microsoft Office and web-based applications.

Role Description and Essential Duties

• Set up distribution maintenance and post all ACH daily.
• Reconciles, identifies and posts exception items for ACH.
• Balance ACH general ledgers on a monthly basis.
• Creates origination files, dealership fundings and transmits through Fed Line Advantage assuring all items are received at financial institutions by settlement dates.
• Ensures maintenance of all ACH stop payments, originations and external transfers daily.
• Provides staff with government cut off dates.
• Prepares and submits charge offs to the APS Manager and/or Supervisor to turn into the Board of Directors and clears items once approved.
• Works on all government reclamations received on any account.
• Prepares various documents and posts various transactions daily.
• Ensures that research functions are completed in accordance with Credit Union policies and procedures.
• Assists with mobile deposits and member inquiries.
• Resolves problems promptly and courteously.
• Maintains member confidentiality.
• Supports and replaces APS personnel as needed.
• Keeps management informed of area activities and of any significant problems.
• Assists branches and related departments as needed.
• Attends required annual BSA trainings.
• Completes special projects as assigned.
• Keeps work area clean and well maintained.
• Assists with Medicare and SSI verifications.
• Trains staff on ACH documents and processes.