Job description

Linde Gas & Equipment Inc. is seeking an Account Resolution Specialist to join our team located in The Woodlands, TX. The Account Resolution Specialist will be responsible for the investigations of customer accounts while working within established guidelines. This position will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Account Resolution (AR) Specialist will work directly with customers as well as region personnel in the resolution of issues with customer accounts. They should have a basic understanding of accounts receivables, cash applications and purchase orders.

Responsibilities

• Responsible for working identified disputes in JD Edwards
• Accountable for working and resolving disputes within the time frame designated for each type
• Identify opportunities to streamline dispute management process and take necessary steps to implement improvements
• Drive performance to reduce Days Sales Outstanding to meet business objectives
• Receive inbound calls and help customers with account questions
• Work with management to resolve any account issues
• Account reconciliation – will need to research cash application errors
• Process credit / rebills
• Other duties as assigned

Qualifications -

• HS diploma/GED required
• 2+ years Credit & Customer Service experience
• Computer experience in Word and Excel
• Customer service skills
• Effective verbal communication skills
• Working successfully in a team environment
• Detail oriented
• Problem solving skills
• Excellent time management with an ability to work independently
• Knowledge of Cognos & Monarch
• Familiarity with Purchase Orders
• Extensive knowledge of JDE 9.0
• Not a work from home position

Hourly Rate- $22.00- $24.00 (commensurate with experience)

Linde is a leading global industrial gases and engineering company with 2020 sales of $27 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde’s industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company, please visit our website at www.lindeus.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Credit & Customer Service: 2 years (Preferred)
• JD Edwards: 1 year (Preferred)

Work Location: In person

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.