Job description
Job Description
Job Title: Account Manager
Department/Agency: SBMA
Location: San Diego, CA
Schedule: Hybrid (T/W/TH on-site)
About Us:
SBMA, a third-party administrator, is the affordable ACA compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of their personal service, speed of implementation, and innovative approach to benefits coverage.
Job Summary:
SBMA is currently seeking an Account Manager to join our growing team. The Account Manager will be responsible for a number of daily administrative tasks. Qualified candidates will be able to pay attention to detail, have self-motivation, provide outstanding customer service (verbal and written), and be able to learn and use new computer systems and software, and work well in collaborative environments.
Duties and Required Skills:
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Articulate, polite, and tactful communication style
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Proficient knowledge of Excel, Outlook, Microsoft Office
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Receive inbound calls and direct them to the appropriate party
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Give information and help to solve customer problems
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Verify coverage for providers
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Scan & email documents
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ID card requests
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Daily office tasks such as Outlook Inbox management, etc.
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Effective time management and ability to multitask
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Enjoy working as part of a team
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Health and Life Insurance License Preferred
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1-2 years of Insurance Experience Preferred
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1-2 Years of Medical Benefits Related Experience Preferred
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Bilingual (not required, but a plus)
Experience:
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Customer Service: 1 year (Preferred)
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Insurance: 1 year (Preferred)
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Medical Benefits: 1 year (Preferred)
License/Certification:
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Health & Life Insurance (Preferred)
Job Type: Full-time/Hybrid
Salary: $22.50 - $28.50 per hour
Benefits:
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401(k)
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401(k) matching
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Dental insurance
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Health insurance
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Life insurance
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Paid time off
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Vision insurance
Pay Details:
Hourly: $23 - $29
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at
www.Acrisure.com/privacy/caapplicant
.
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
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