Account Manager

Full Time
Carmel, IN 46032
$85,000 - $90,000 a year
Posted
Job description

Education and Experience:

  • Bachelor of Science; in Electrical Engineering, Mechanical Engineering, Computer Science, or other pertinent curriculum combined with relevant technical experience.
  • Typically, 5-10 years

Duties and Responsibilities:

  • Demonstrated ability to grow revenue within existing customer set.
  • Financial and business acumen; capable of creating unbudgeted opportunities funded from value of the solution or offering.
  • Extensive vertical segment(s)/customer expertise enabling effective communications at the highest level of the customer’s organization.
  • Meet or exceed annual sales plan with emphasis on selling large $MM Capex and medium-small projects and T&M as well as service contracts. Prospect, create, seek out, assess, and close new customer opportunities in targeted segments. Provide effective account management at existing customers; leverage entire Thermo Systems capabilities & offerings to grow wallet share. Leverage Strategic/Conceptual/Solution selling methodologies developing appropriate account/project strategies and plans.
  • Maintains transparent and accurate assessment of opportunity funnel in support of accurate forecast reporting.
  • Build trust and credibility at all levels of the customer’s organization and project team (Direct Owner, EPC/A&E/Engineer/MEP/ Construction firm), including decision-makers across the customer’s business functions and executive suite.
  • Lead the bid process, from RFP through close of contract, for targeted project pursuits including large EPC based construction opportunities and large strategic direct to owner projects and service contracts. This scope includes but is not limited to collaboration with technical estimating and/or operations team members, as well as cursory review of contract technical and commercial terms.
  • Identify and mitigate risks associated with RFP to ensure successful project results.
  • Lead project turnover meetings. Continue to coordinate with operations during project execution providing account management and ensuring project and account success.
  • Provide commercial training and assistance where necessary to operations team.
  • Actively participates in professional societies and provides professional representation of Thermo Systems at industry related events.
  • Ensures through familiarity with company policies and procedures and Industry & government regulations, adherence to both company and regulatory policies & procedures in all business conduct.

Customer Service:

  • Communicate in an effective, positive, and proactive manner with customers.
  • Follow customer specific site standards and procedures.
  • Always conduct business in professional manner.
  • Provide excellent customer care and support.
  • Be patient, attentive, and responsive to customers in solving their problems.
  • Always follow up and honor commitments with customers.
  • Demonstrates an understanding of the customer needs and actively seeks to service those needs.

Required Skills and Abilities:

  • Strong ability to expand footprint within existing accounts to grow revenue within region.
  • Strong ability to nurture decision maker relationships within existing account portfolio.
  • Strong ability to manage large account portfolio within region.
  • Hard working, accountable, collaborative, team player.
  • Deep industrial process and/or manufacturing automation knowledge. Provides application knowledge and industry expertise.
  • Expert understanding of the customers’ technical requirements, and proven experience of leading the bid response.
  • Proven ability to meet or exceed sales quota in selling a portfolio of service contracts, large $MM full-service and medium-small projects and T&M industrial automation projects encompassing design, construction, systems integration, and service. Commercial competence to effectively prospect, sell and negotiate deals.
  • Clearly articulate value and demonstrate how solutions map to a customer’s needs.
  • Excellent interpersonal, communication, creativity, and presentation skills.
  • Ability to work independently, as well as collaborate with other team members.
  • Armed with industrial automation knowledge, able to sell industrial automation solutions with excellence.
  • They are a role model and mentor for sales engineers.
  • Multiple years of proven results, ideally, in Thermo Systems’ core markets.
  • History and track record of working sophisticated and complex deals independently.
  • Demonstrated success in time management and prioritization.

Travel required:

  • Overnight travel may be required up to 50% of the time.

Work Authorization/Other Requirements:

  • Proof of eligibility to work in the country where the position is located is required.
  • Proof of COVID-19 Vaccination required.
  • Maintain a valid drivers license.
  • Fit for Duty at all times

Job Type: Full-time

Salary: $85,000.00 - $90,000.00 per year

Benefits:

  • 401(k)

Experience level:

  • 5 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Performance bonus

Travel requirement:

  • Up to 50% travel

Ability to commute/relocate:

  • Carmel, IN 46032: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Must have Engineering Background

Education:

  • Bachelor's (Preferred)

Experience:

  • Automation Sales: 7 years (Required)
  • Manufacturing Sales: 7 years (Required)
  • Technical Sales: 7 years (Required)

Work Location: One location

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