Busy Radiology Facility looking for a Full-Time Scheduler-

Monday- Friday 9-5:30pm

Prior medical experience and strong customer service skills- Must be able to multi-task

• Position Duties and Responsibilities:
• • Schedules exams for all modalities within the facility. Explains examination and any required preparation for an exam to the patient, referring any questions he/she is unable to answer to a technologist.
  • Maintains positive telephone manners and promotes patient/guest with hospitality.
  • Inputs patient information into the computer.
  • Faxes reports to doctor’s offices at their request, after making sure proper Hippa guidelines are followed.
  • Answers telephone
  • Train new staff as needed
  • Undertakes and provides all services required to fulfill the procedure of scheduling all radiology modalities including MRI, CT Ultrasound, Mammography, Bone Density, PET/CT , Nuclear Medicine and routine diagnostic radiographic procedures, etc
  • Answers incoming telephone calls from referring physicians and patients requesting diagnostic services, triages multiple concurrent calls and promptly follows-up return calls when needed).
  • Maintains positive telephone manners and promotes physician and patient hospitality.
  • Masters skills required to fully utilize telephone and RIS/EIS system.
  • Informs patients of the proper preparation for their procedure(s)
  • Arranges for scheduler back up whenever leaving the assigned workstation.
  • Knowledge of insurance companies policies/ participation with ASI
  • Rescheduling and canceling of appointments as needed.
  • Monitoring modality/radiologist schedules to make sure adequately booked.
  • Follow all Hippa polices and guidelines.
  • Promote positive work environment at all times.
  • Faxing of patient reports to referring physician, following Hippa guidelines.
  • Other duties designated by supervisor and or manager.
  • Exercises proper precautions to insure safety of patients, personnel, general public and one’s self while performing any duty.
  • Responsible to report any unusual circumstance or problems to a superior for proper action.
  • Other Assignments given by supervisor and or management team.