Location: Santa Cruz
Job ID: 52437

JOB POSTING

PLEASE NOTE: The worksite for this position is located on the main campus. Remote work is not an option.

NOTIFICATIONS

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training. Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.

INITIAL REVIEW DATE (IRD)

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The IRD for this job is: 05-15-2023


ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Information Technology Services (ITS) is the campus's centralized resource to support and amplify research, instruction, learning, and digital experiences at UC Santa Cruz. We are a group of over 200 diverse, enthusiastic people who produce extraordinary results.

Our guiding principles are integrity, client focus, teamwork, knowledge, and fulfillment. We are looking for people who are deeply curious, hard-working, resourceful, kind, and committed to inclusion.

ITS strives to continually improve service quality, experience, and value for our students, faculty and staff. We are deeply committed to nurturing and strengthening an organization that values equity, work-life balance, and supportive culture. Prioritizing career paths is important to us and we devote resources to skill and professional development for our staff.

We hope you are inspired by what we do and are excited to contribute to our mission. We are looking for candidates who do great work from different backgrounds and practices, and who will support our aspirations to shape an increasingly diverse, equitable, and inclusive organization. We encourage you to apply even if you do not believe you meet every qualification for the position but possess transferable skills and experiences.

University of California offers competitive benefits including Medical, Dental & Vision Care Insurance Plans, University of California (UC) retirement, Paid Family Leave, and Paid Holidays plus accrued vacation and sick leave. Visit the UC benefits page for more information at UC Compensation and Benefits.

JOB SUMMARY

The Academic Computing Expert (ACE) is an experienced professional who will provide a variety of IT services to support research in the Social Sciences division, developing a stable, robust infrastructure that meets the needs of the division. In collaboration with Academic Computing and Information Technology Services (ITS), the ACE will provide personalized, discipline-specific IT support, leveraging commonalities through cross-divisional technical communities to develop and deliver common services. The ACE will focus on web design and database administration, utilizing skills including programming, project management, systems or server administration, systems and process analysis, security, solution development and maintenance, and academic technology support.

APPOINTMENT INFORMATION

Budgeted Salary: $83,500 - $92,000/year. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary above the posted range. The salary shown above is the budgeted range the University reasonably expects to pay.

No. of Positions: 1

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: This is a Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 007309 (INFO SYS ANL 3)

Travel: Never or Rarely

JOB DUTIES

40% - Web Administration

• Administers web efforts for divisional use of WordPress including the Web Content Management System, Faculty WordPress, and sites.
• Manages domains, hosting, and web presence.
• Makes recommendations for the purchase or upgrade of new computer hardware, software, and services. Performs moderately complex analysis to acquire, install, modify, and support.
• Creates complex specifications for systems to meet end-user requirements. Develops complex user interface designs. Gathers, analyzes, prepares, and summarizes business and user needs, documenting requirements, and revising existing system and process logic issues as necessary.
• Designs, develops, modifies, debugs, deploys, and evaluates complex software and scripts in HTML, and CSS.
• Monitors and implements complex security configurations.
• Trains users and other technicians.
• Performs complex testing of software to ensure proper operation and conformance to test plans. Implements release management.

40% - Database Administration

• Installs, configures, troubleshoots, optimizes, and maintains the division's use of databases and data-gathering technologies.
• Creates databases of small to moderate scale to serve specific research needs.
• Plans, coordinates, and implements database updates.
• Administers, maintains, develops, and implements policies and procedures for ensuring the security and integrity of all of the organization's database systems.
• Develops and documents procedures, techniques, or programs to analyze or improve the performance of database systems.
• Approves, schedules, plans, and supervises the installation and testing of new products and improvements to computer systems.
• Ensures compliance with and provides input to service-level agreements.
• Initiates, designs, and communicates with senior-level personnel regarding database administration studies, summary reports, and background material including approaches, trends, and sources. Resolves procedural and technical issues in the context of department policies and procedures.

20% - Departmental Collaboration

• Works cooperatively with local IT staff and ITS units on shared service delivery, service incubation, optimization, stabilization as campus standard.
• Coordinates with other ITS departments and staff as appropriate.
• Performs desktop support tasks as needed to meet the needs of the department.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience and / or training.
• Broad knowledge of various areas of IT.
• Advanced knowledge of WordPress and its supporting Web technologies (HTML, CSS, PHP etc.)
• Demonstrated experience with database administration. Working knowledge of database management systems and standards. Knowledge relating to database system design. Advanced database querying and modeling skills working with moderately complex databases. (MySQL, PostGre, Filemaker Pro)
• Demonstrated experience and understanding of using appropriate tools for data collection, processing, and formatting (Python, Scripting, Web API's, Qualtrics, Google suite, SPSS, R, etc).
• Demonstrated testing and test planning skills.
• Skills associated with application design, modification, and implementation. Basic knowledge of secure software development. Demonstrated ability to create software specifications.
• Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Ability to work independently with minimal direction as well as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.
• Ability to produce technical documentation or other communications in a clear and concise manner.

PREFERRED QUALIFICATIONS

• Thorough knowledge of business and process analysis functions. Knowledge of the design, development, and application of technology and systems to meet business needs.
• Experience in incident response and digital forensics, including data collection, examination, and analysis.
• Experience with server administration, configuration, and maintenance, including security and permissions groups, operating system and software upgrades, and hardware maintenance.
• Demonstrated comprehensive understanding of how system management actions affect other systems, system users, and dependent/ related functions.
• Familiarity with data quality and governance issues and requirements, as well as confidential, restricted, and classified data management.
• Agile, Lean Six Sigma and/or Scrum Master.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to work long periods of time at a computer with or without accommodation.
• Will be required to work all scheduled hours on-site.
• Ability to work occasional evenings and weekends as directed.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

HOW TO APPLY

Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.


APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=52437&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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