Job description

Essential Duties/Responsibilities (may include, but are not limited to):

• Application Support. Provide application support for COTS and custom code written in .NET. This will require a privileged access to a DISA information system, which will have an ability to access and control functions of the information system/network, administration of user accounts, etc.
• Focused support on one or more of the following Application and modules:Devonway and Devonway modules

Atlassian Jira workflows and multiple plugins
Atlassian Confluence and its plugins.
Patching Windows and Linux and patch management
User support and permission management
CTS Open range
Deltek Costpoint, Cobra, and Acumen
Custom Applications
Oracle Primavera P6
Documentum

• Application Support duties. Provide support for the application support duties as defined in the subtasks below.Installation Support.

Additional experience and knowledge of DOE preferred.
Knowledge and support with one or more of the following: IIS, Apache, Tomcat, Weblogic, and Websphere.
Knowledge of web application engines like drupal or wordpress preferred.
Vulnerability and upgrade support.
Data and security support.

Administration support:Interface and solve issues with customers
Interface and solve issues with vendor
Perform tier 3 troubleshooting and fixing before engaging vendor support.
Implementation Support. Provide application support for implementation activities to include plan, perform and implement installations and upgrades and implement/sustain middleware application components.
Provide, perform, and document all application test activities. These include unit/component testing, integration testing, system testing, and acceptance testing.
Project management and meeting facilitation.
Project requirement gathering.
Heavy documenting and instruction for IT and for customers.
Demo and presentation to management.
Application maintenance support. Provide application support for maintenance activities to include improving performance with available tools, checking application for problems and reviewing operations to ensure only valid processes are running, optimizing the functionality of application software, diagnosing and recovering failed applications and maintaining application integrity, performance and availability.
Monitoring Support. Provide application support for monitoring activities to include monitoring performance of and taking proactive measures to prevent service disruption.
Web Administration Support. (Mission Essential) Provide application support for web administration activities to include creating Internet Information Services (IIS) web sites and installing, configuring and managing web applications.
Troubleshooting Support. Provide application support for troubleshooting activities to include identifying what the problem is, gathering more details, eliminating variables, reproducing the problem, development of hypothesis of root cause and attempting a fix based on findings
Repair Support. (Mission Essential) Provide application support for repair activities to include patching, updating, and documentation of software modification for future use. Repairs include such things as backing out coding and patching changes, applying patches/code fixes and fixing database errors/issues.
Application Security Administration Support. (Mission Essential) Provide support for application security administration to include applying STIG applications, developing procedures for responding to new threats to systems to ensure confidentiality, integrity and availability, ensuring the rigorous application of information Security/information assurance policies, principles and practices in the delivery of application services, streamlining security using managed accounts and controlling access with permissions and roles
General understanding of systems, networking, linux, and oracle a plus.
Other duties as assigned.

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Minimum Qualifications (Knowledge, Skills, Abilities):

• Expert knowledge and ability to develop and apply highly advanced principles, concepts and techniques in environmental program and project management, performance measurement and technical communication
• Self-starter with initiative to take on ownership of tasks. This self-starter must be able to work without constant supervision.
• Experience performing critical strategic tasks, interpreting requirements, and executing plans to satisfy them
• Proven experience in environmental project and program management, working with state and federal regulators, and policy development
• Demonstrated experience in mentoring and enabling users and coworkers to be successful in in their roles, to include human resource elements such as training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Effective interpersonal skills with ability to work as part of a team, communicate effectively, work/interact effectively and amicably with people from diverse backgrounds and cultures and with diverse personal attributes
• Effective communication skills with ability to present ideas effectively in formal and informal situations and convey thoughts clearly and concisely, both orally and in writing
• Excellent communication skills to effectively convey thoughts clearly and concisely, both verbally and in writing to diverse audiences
• Skilled in training and mentoring staff to higher levels of performance
• Solid understanding of the Department of Energy environmental program and operations
• Proficient in MS Office to include MS Word, Excel, and PowerPoint
• Must be able to be self-directed balancing a myriad of high-priority projects.
• Effective interpersonal skills (e.g., ability to work as part of a team, communicate effectively, work/interact effectively and amicably with people from diverse backgrounds and cultures and with diverse personal attributes).
• Effective communication skills (i.e., ability to present ideas effectively in formal and informal situations and convey thoughts clearly and concisely, both orally and in writing).
• All qualified applicants will be considered; however, the successful candidate must be able to obtain and maintain a Q clearance from the United States Department of Energy.
• Preferred:Skilled working with T/SQL and .NET preferred.

Knowledge of workflow, ERPs and general coding skillz highly desired.
Experience with other IT Application Analyst/Developer subject matter area technology.
SQL Server or SQL programming MCITP or equivalent

Education and Experience Required:

Bachelors' degree in Information Systems, Computer Science, Management Information Systems, or a related discipline combined with at least 5 years of IT application administration (System administration, analyst, or software developer) experience is preferred. However, a combination of education and relevant experience wherein the knowledge, skills, and abilities to perform the position’s duties and responsibilities of which can be adequately demonstrated is acceptable.

Education Equivalency: 2 years of relevant experience for 1 year of college.

Business Associations:

Frequent inter-organizational and outside customer contacts. Represents organization in providing solutions to difficult technical issues associated with specific projects.

Job Type: Full-time

Pay: $40.00 - $42.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Los Alamos, NM: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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