Efficiently supervises the personnel, resources, and overall operation of the Cage on assigned shift. Safeguards company assets through the execution and enforcement of all regulatory, company, and departmental policies and procedures. Creates and maintains a positive work environment. Facilitates and encourages teamwork between all employees within the Cage and interdepartmentally. Coach employees on positive and corrective performance; prepare and delivery performance review; adjust employee hours according to business needs.

KEY JOB FUNCTIONS : Acts as first line of authority within the Cage in the absence of the Cash Ops Manager; Ensures all company assets are protected at all times; Responsible for monitoring, reporting and logging all MTL/MIL or CTRC-N activity for assigned shift; consistently demonstrate the Spotlight Behaviors; observe and accurately score Spotlight Shops as assigned; demonstrate, accurately observe, and effectively coach team members on all Regulatory, Company, and Departmental policies and procedures; Ensures all safety policies and procedures are followed, and any safety issues are reported/addressed; maintain composure in stressful situations and effectively adjust the workflow of the shift to meet business demands - reassign duties; adjust breaks, authorize Early Outs or Overtime Responsible for reviewing and approving credit/check cashing requests up to $2500, when appropriate. Ability to accurately verify (double) transactions as required by procedure; assisting cashiers with balancing their windows, to include initial variance investigation, and the preparation of a variance paperwork packet, when necessary; accurately operates own window as needed; address guest disputes or issues; professionally directs guests to other functional areas when needed; maintaining up to date and complete file documentation for assigned employees - to include positive and corrective work history, attendance records, and performance evaluations Responsible for successfully interviewing, training, and developing assigned cashiers; ensures proper Internal Control policies are being followed; provides Cashiering or Credit assistance to other departments as needed; placing help tickets or service calls for computer or equipment issues ;identify potential policy or procedure changes to improve customer service or operational efficiency; acts as an overall role model within the Cage, and meets the attendance requirements of this position; proficiently operate 10 key calculator, computer (Excel and Word applications), copy machine, scanners, encoder, currency counter, jetsort coin counter, simplex machine, and fax; timely completion of any other projects assigned by the Cash Ops Manager

EXPERIENCE/QUALIFICATIONS: 3 years’ experience, Gaming License

PHYSICAL & MENTAL DEMANDS: Lift up to 50 lbs. Push and pull up to 300 lbs. Must be able to bend, stoop, twist, reach, and hear. Dexterity to utilize tools. Walk entire shift. Stand for long periods of time or entire shift. Walk up and down stairs. Type. Work in Secondhand smoke environment. Maneuver in confined spaces. Accurate Money/chip handling. Tolerate high noise areas. Tolerate bright lights. Will have guest contact. Work flexible schedules. Understand, read, write and speak English.