Description

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve and are actively searching for candidates that reflect that diversity.

We're looking for a Secretary Senior to join our team to provide administrative support, working toward the common goal of eliminating child and youth outcome disparities based on race and ethnicity. Our vision is that "All Washington's children and youth grow up safe and healthy-thriving physically, emotionally, and educationally, nurtured by family and community."

The Opportunity:
Are you an organized individual who can prioritize and meet deadlines? We need your secretarial experience at our DCYF Tumwater , WA office to assist our efforts to support families and communities in keeping children safe. As a Secretary Senior, you will greet visitors, answer questions, and provide information regarding DCYF programs to the public. Our ideal candidates will be able to plan independently, organize and prioritize work, and initiate action to ensure work and office goals are met. If you like developing new work methods and solving problems, we encourage you to apply and see what DCYF is all about!

Some of what you will get to do:

• Provide reception duties for the DCYF Tumwater office.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities and deadlines while coordinating office operations.
• Open and close case files, and prepare case binders for social workers.
• Apply knowledge of various DCYF regulations, rules, policies and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answers inquiries, and provides information to internal and external customers.
• Create, edit and review correspondence and maintains court calendars.
• Troubleshoots standard office equipment such as multi-function device scanner, copier, fax machine, scan postage machine and other office equipment.
• Maintains vehicle and conference room schedules.
• Keeps informed of office details and advises Office Manager of problems.

What we are looking for:
High school diploma or equivalent AND two years of increasingly responsible office experience requiring keyboarding or typing.

In addition to those required qualifications, our ideal applicant will also have some or all of the following demonstrated skills and abilities to:

• Previous experience operating a computer, keyboarding, and utilizing Microsoft Office products.
• Previous experience drafting, editing, and sending electronic correspondence.
• Previous experience researching and navigating internet browsers.
• Previous experience editing, proofreading, and drafting memos and other forms of written documents.
• Previous experience prioritizing multiple assignments in an office environment.
• Previously demonstrated ability to effectively communicate with management, peers, clients, and the
• public.
• Previously demonstrated ability to work effectively in a diverse and fast-paced environment.
• Previously demonstrated ability to process high levels of customer service skills.
• Previously demonstrated ability to operate vehicles for maintenance/repair transport.
• Previously demonstrated ability to handle inquiries and complaints promptly and professionally.
• Previously demonstrated ability to maintain confidentiality in all aspects of the job.

How do I apply?
Complete your applicant profile and attach the following documents:

• Letter of interest describing how you meet the specific qualifications for this position
• Current resume detailing experience and education

Supplemental Information:
**Per Governor Inslee's Directive 22-13.1 state employees must be fully vaccinated against COVID-19. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation**

Prior to a new hire, a background check including criminal history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

To take advantage of Veteran's preference please attach your DD-214, member 4 long-form, or your NGB-22. Please black out your social security number prior to attaching.

DCYF is an equal opportunity employer and supports equity, diversity, inclusion and respect.

This recruitment may be used to fill multiple vacancies.

This position is covered by a Collective Bargaining Agreement.

The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified and documentation may be required. Applications with comments such as "see attachments" or "N/A" in the supplemental question responses will be considered incomplete.

Need accommodation throughout the application/interview process? Unable to apply on-line? Contact the Recruitment team at dcyf.jobs@dcyf.wa.gov or 360-280-3705 or the Telecommunications Device for the Deaf at 800-833-6388

Experiencing technical difficulties creating, accessing or completing your application? Call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.

2023-05568