Program Manager Administration

THE ORGANIZATION

Health & Human Resource Education Center (HHREC) creates healthy communities through intergenerational and innovative approaches to wellness programs and services. HHREC blends health, art, media, and local community voices to create community-based prevention and early intervention strategy that addresses collective physical, mental, and spiritual well-being. All programs engage local residents (children, youth, adults, and elders), consumers, family members, and service providers to organize, design and plan program activities. HHREC is a 501(c) 3 non-profit organization committed to creating healthy communities by improving Bay Area residents' overall health and quality of life.

THE OPPORTUNITY

The Program Manager is a public representative of the agency and promotes health and wellness on behalf of HHREC within Alameda County. The Program Manager works with multiple projects implemented under HHREC contracts with Alameda County Behavioral Health (ACBH). This includes Community-Based Learning (CBL) and Mental Health Services Act (MHSA) Awareness Campaign, which funds projects such as WISER, the magazine for Older Adults. The Program Manager sits on several committees, including PRIDE Coalition and Cultural Responsiveness.

THE POSITION

The Program Manager reports to the Program Director and Executive Director. They are public representatives of HHREC and support agencies’ mission. The Program Manager is responsible for program outreach services. Such services will include engaging, encouraging, educating, and training potential responders, the general population, and individuals experiencing mental health issues about ways to recognize and respond effectively to early signs of potentially severe and disabling mental illness.

THE IDEAL CANDIDATE

• Has proven experience implementing programs that appreciate lived experiences, provide health education, promote wellness and recovery, and engage diverse community members
• Has familiarity with Alameda County’s mental health, substance abuse, community-based service provider networks, and resources
• Has experience working with communities of color and demonstrated comfort in interacting with a diverse demographic concerning ethnicity, gender, age and physical ability, and sexual orientation

THE RESPONSIBILITIES

Community-Based Learning

• Collaborate with the Office of Ethnic Services (OES) and Health Equity Department (HED) staff to provide cultural and linguistic training
• Assess and keep current marketing materials with Alameda County Behavioral Health (ACBH), OES and HED announcing free training to ACBH contract providers and community partners
• Consult with ACBH, OES, and HED staff to evaluate the utilization of the Community-Based Learning (CBL) training and trainers
• Identify emerging cultural and linguistic needs by evaluating data to create and facilitate activities centered on the outcomes
• Develop and implement media campaign(s) as needed
• Organize events based on recommendations and outcomes from LGBTQQI2S community listening sessions

Technical Assistance

• Distribute 500 copies of the WISER magazine to senior-focused facilities and other ACBH older adult providers
• Recruit and manage volunteers, interns, and Community Advisory Board members
• Supervise and schedule volunteers, interns, and CAB members to assist with events and programming activities
• Facilitate CAB meetings and prepare pre- and post-meeting materials
• Host a minimum of two senior events
• Manage program and staff to achieve all scheduled and contractual deliverables
• Coordinate and successfully implement community-based learning events
• Forecast expenses and maintain program expenditures within budget
• Other duties as assigned

THE QUALIFICATIONS

• Bachelor’s degree (or equivalent education and experience)
• Minimum three years of experience working with diverse communities and community-based services
• Three years of program management experience in place of a degree
• Minimum one year of demonstrated supervision experience
• Education and familiarity in the mental health field, substance abuse, or health and community-focused fields
• Experience in public speaking, training, and meeting facilitation in person and virtual
• Strong written and verbal communication skills, along with the ability to collaborate effectively
• Computer skills, including proficiency with word processing, spreadsheets, email, internet, and social media
• Capability to receive and give objective feedback with recommendations
• Demonstrated ability to work in an organized manner to achieve the goals and objectives

This full-time, non-exempt position requires in-person attendance. The Executive Director may permit a hybrid work schedule. The salary range is $25.00 - $27.00 per hour.

BENEFITS

• Health Insurance
• Dental Insurance
• Vision Insurance
• Sick Leave
• Vacation Leave
• Paid Holidays
• Retirement Benefits

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