Hillcrest Family Dentistry is currently seeking a full time Office Manager in Medford, OR!

We have a small fun loving, food loving team! The candidate must be well organized, and display high levels of attention to detail and be diligent in advocating for patient needs and protecting the Practice.

Must-have characteristics include but not limited to:

• Self directed independent thinker who can determine when to make decisions independently and when to ask the doctor for advice
• Maintain a positive and professional attitude and attire
• EagleSoft experience
• Excellent communication skills
• Excellent organizational skills
• Attention to detail with patients, team members and the physical appearance and functionality of the office

Responsibilities include but are not limited to:

Answering phones, taking payments, scheduling patients, continually monitoring the schedule for effectiveness and efficiency, managing phone message system, verification of insurance, calling on past due claims(45 days or older), presenting treatment plans and discussing costs, present Care Credit, updating fees as requested, updating CDT codes to current, requesting refunds for patients and insurance as needed, respond to all email in a timely manner, making sure consent forms have been given and signed prior to appointments, verification of employee hours for payroll, sending reports to payroll department as requested, sending and receiving records via encrypted email, sending invoices to accounts payable weekly, taking deposits to bank at least weekly, management of all office needs such as tidiness, ordering office supplies and maintaining office atmosphere.

Office hours are 7am to 4pm Monday through Thursday. Must be available occasionally to work on a Friday to accommodate patients in need of the doctors care. Arrival time should be no later than 6:30am each day and clock out time is dependent on the flow of the day, patients being dismissed and end of day duties being performed. The average clock out time is 4:30pm.

If you are an ambitious, energetic, responsible and reliable person who wants to be part of a dental care team who prides themselves in going beyond the norm in patient care and customer service, please give this opportunity your consideration.

Please send an updated resume to hillcrest@themedforddentist.com for consideration.