Restore First Health

Restore First Health offers advanced care for chronic wounds, diabetes and metabolic disorders, and non-invasive knee pain relief. We have multi-specialty practices in Georgia and New Jersey. Every member of our team plays an essential role to ensure we help make our patients better today and healthier tomorrow. Find your next career opportunity and make a difference doing what you love at Restore First Health.

Restore First Health is hiring a New Patient Intake Coordinator for our Marietta practice that opens in June 2023. Onboarding and training for this position will take place at our Johns Creek or Decatur office until our Marietta office opens in June.

The New Patient Intake Coordinator is responsible for illustrating exceptional customer service and focus to Restore First Health’s patients and customers. The New Patient Intake Coordinator's role is to reach out to marketing leads generated from social media advertisements and various other sources, educate them on our services, and convert them to office consultations. This position will require the successful candidate to work closely with our Restore First Health team in coordinating the scheduling of patients at each of our practice locations. The New Patient Intake Coordinator can independently perform job functions and maintain information of a confidential nature. Critical to success in this role are: - Attention to detail - Exceptional organizational skills – Exceptional Customer Service skills - Ability to maintain confidentiality - Team-player - Ability to multi-task - Ability to function effectively in a fast-paced environment.

Qualifications
Required Minimum Education

• High School diploma or G.E.D.

Required Minimum Experience

• Minimum 3-5 years’ experience front office and and/or hospital experience required.

Preferred Minimum Experience

• Office coordinator supporting a Physician’s office preferred.
• Healthcare related marketing experience, specifically with leads generated from social media marketing ads

Required Minimum Skills

• Effective communication skills including telephone, verbal communication, email and written.
• Effective interpersonal relationships skills.
• Calendar management, strong organization and coordination skills.
• Skill in computer applications.
• Skill in gathering and reporting information.
• Ability to handle multiple projects simultaneously and set priorities.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to work under pressure, communicate and present information.
• Ability to read, interpret, and apply company policies and procedures.
• Ability to identify problems, organize and analyze information.
• Ability to establish priorities and coordinate work activities.
• Display a positive attitude while working in a team setting.
• Understands the importance of maintaining confidentiality.
• Must be highly flexible; able to accommodate changing needs of the department
• Possess knowledge and experience with modern office procedures, office equipment and medical terminology
• Ability to work well under pressure with minimal supervision
• Proven flexibility and willingness to handle a variety of tasks
• Willingness to work late evenings.
• Position requires individual to be dressed in a uniform 100% of the time. Scrubs provided.

Job Responsibilities

The New Patient Intake Coordinator is responsible for illustrating exceptional customer service and focus to Restore First Health’s patients and customers. The New Patient Intake Coordinator's role is to reach out to marketing leads generated from social media advertisements and various other sources, educate them on our services, and convert them to office consultations. This position will require the successful candidate to work closely with our Restore First Health team in coordinating the scheduling of patients at each of our practice locations.

Primary Location Address

2550 Windy Hill Road

Suite 115

Marietta, GA 30067

At Restore First Health, we are committed to providing a positive work environment that supports the well-being of every team member and supports a work/life balance. We believe in taking care of our team members so our team members can focus on providing the best care possible of our patients and the communities we serve. We offer very competitive pay, paid holidays, two weeks of paid time off, sick leave, 401k matching, tuition reimbursement and multiple insurance plan options.

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