Job description

ENTREPRENEUR SUCCESS NETWORK MANAGER - Online Entrepreneur Community (Fluent in Spanish)

The Lonely Entrepreneur (www.lonelyentrepreneur.com) is seeking a COMMUNITY MANAGER with small business consulting skills to interact with the members of our online entrepreneur community that is part of our Lonely Entrepreneur Learning Community (described below) to provide them with full value of being part of that community. This includes:

• Answering specific questions from entrepreneurs, i.e., consulting small business owners
• Directing entrepreneurs to the various knowledge, tools and support elements of the Learning Community
• Generating interest and attention in the various online coaching sessions delivered as part of the Learning Community
• Creating regular posts and other content related to entrepreneurs
• Proactively engaging with entrepreneurs
• Connecting entrepreneurs to each other in the Learning Community
• Coordinating volunteer opportunities inside the Learning Community
• Communicating with community members inside and outside the Learning Community (e.g., email, text)
• Graphic design as needed, e.g., in Canva, Powerpoint, etc.
• Creating and editing videos of entrepreneur success stories, e.g., in iMovie
• Scheduling events and tracking attendance
• Conducting research and compiling data in shared drive
• Generating reports upon demand
• Contacting recipient organizations to make appointments and introductions
• Completing administrative tasks as assigned

THE LONELY ENTREPRENEUR LEARNING COMMUNITY

The foundation of TLE’s offerings is the Lonely Entrepreneur Learning Community – a one stop shop for entrepreneurs to bring together the knowledge, skills and tools every entrepreneur needs including:

• Knowledge: a set of over 500 learning modules that cover both the business and personal issues entrepreneurs face
• Tools: 100s of templates (e.g., business plans, legal agreements) and reviews of the top vendors and solution providers they need (e.g., accounting software)
• Ongoing Support and Community: through two channels - an online community and weekly group coaching - where they can get their daily questions answered
• Access: “365/24/7 anywhere access” from any desktop or mobile device. This is obviously especially important during COVID.

We offer the Learning Community directly to consumers and to for profit and non-profit organizations that use the Learning Community to empower the group of entrepreneurs they wish to connect with or empower. This includes important initiatives including the Black Entrepreneur Initiative (to empower 100,000 Black entrepreneurs), the Hispanic Entrepreneur Initiative (to empower 100,000 Hispanic entrepreneurs), and programs supporting world-class corporate clients including UPS, Molson Coors, Microsoft, ESPN, AARP, Urban League, the Milwaukee Bucks, Ally Bank, Lakewood Church, Richard Petty Motorsports, the NFL Players Association, the Charlotte Hornets, Cerner, American University, Wells Fargo, Urban Upbound, Winston & Strawn, Wayne State University, Ice Miller, Sterling National Bank,Dell, Oracle, Staples, World Woman Foundation, City Current, NFLPA, Cambridge Innovation Center, NYU, Wells Fargo, Future Founders, Paul Weiss, Future Business Leaders of America, Rutgers Center for Urban Entrepreneurship & Economic Development, World Chicago, Bucknell University, and Winston & Strawn.

See these links for more info on our programs:

- Black Entrepreneur Initiative (https://youtu.be/lXGGY9ddtLM)
- Hispanic Entrepreneur Initiative (https://youtu.be/7C9TfXy8ThI)
- In the News (https://lonelyentrepreneur.com/the-news)

In 2022 and 2021, TLE earned the Platinum Seal of Transparency from Guidestar and the Great Non-Profits Designation from Great Non-Profits.

In 2020, TLE earned the Force for Change Award recognizing organizations for leading innovations in the area of entrepreneurship.

In 2019, TLE was recently recognized as a market leader by the RW Foundation and the Bill and Melinda Gates Foundation.

THE ROLE

In this role, we are seeking an energetic, detail oriented and disciplined individual.

Their primary role will be to drive traffic to the network and increase enrollment.

We seek someone with the skills to drive enrollment at a fast and furious pace. Must be able to think outside the box, adapt to best practices, and pivot on the fly. Ideally, this person is already an influencer with many connections in entrepreneurial or relevant communities. Some cold calling is required. Must be fluent in Spanish writing and speaking.

This includes:

• Developing strategies to gain introductions to influencers and relevant groups (e.g., chambers, incubators, professional development groups)
• Coordinate with marketing and entrepreneur success managers to drive enrollment
• Creating and sending invitations and following up to assist in enrollment
• Creating paid and non-paid plans
• Creating and monitoring groups (for enrollment)
• Streamlining and implementing onboard processes
• Recruiting recipient organizations for corporate sponsors
• Recruiting corporate sponsors and arranging appointments for leadership

The secondary role would include tracking enrollment and engagement stats. This person would:

• thrive in engaging with data analytics
• produce on-demand, monthly, quarterly, and annual impact reports
• provide data upon request
• build and maintain repository of data
• developing survey initiatives and tracking survey data
• track data for employee volunteer program and produce reports
• track internship program and produce reports
• streamline reporting processes

The tertiary role includes :

• streamlining company processes
• streamlining data management systems
• managing events calendar and creating events upon request
• managing membership communications

Finally, this role would also support team members with the following and/or similar tasks, including (but not limited to):

• engaging with entrepreneurs to help them solve their specific challenges and feel a part of a robust, irreplaceable community that is essential to succeeding in their entrepreneurial journey
• assisting with the employee volunteer program (including onboard, tracking and reporting)
• assisting with the internship program (including recruiting schools for the program)
• assisting in marketing and social media efforts
• assisting the CEO and leadership team as required

CREDENTIALS:

• Positive, charismatic, go-getter, autodidactic, out of the box thinker with grit and an entrepreneurial spirit
• Experience in community management role
• Experience as an influencer or owning a network of influencers
• Experience in entrepreneurial ventures to be able to guide entrepreneurs to solutions
• Experience cold calling or similar
• Data analytics
• Proficient computer skills, experience with Microsoft Office Suite
• Knowledgeable in community management methodology and techniques
• Strong understanding of business tools including marketing (email marketing, reporting, community platforms)
• Ability to schedule and manage tasks effectively
• Conflict resolution and problem-solving skills
• Process orientation
• Written and verbal communication skills
• Teamwork and motivational skills
• Organizational and multitasking skills
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and manage time effectively
• Experience with compiling and following strict budgets
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and manage time effectively
• Ability to check in at 8am CT M-F
• Arrive and attend all meetings punctually
• Proactive problem solving
• Ability to pivot in a fast-paced envirnoment
• Fluent in Spanish

COMPENSATION:

Base: Base $45,000 - $50,000

Role is as a 1099 Contractor. Expected to work 40 hours/week and (rarely) weekends as needed.

BENEFITS:

Paid time off

ABOUT US:

The Lonely Entrepreneur seeks to unlock the potential of one million entrepreneurs worldwide. The Lonely Entrepreneur empowers entrepreneurs and provides corporate, non-profit, social responsibility and community efforts with the opportunity to empower entrepreneurs with entrepreneurial skills and have a better chance of bringing their visions to life. To learn more visit www.lonelyentrepreneur.com

See the following links:

• Website: https://lonelyentrepreneur.com
• Michael Dermer’s Story: https://youtu.be/RfnEsbkd2hA
• The Book: http://goo.gl/Xevm8C
• News Coverage: https://lonelyentrepreneur.com/the-news/
• Non-Profit https://lonelyentrepreneur.org
• Michael Dermer’s Presence: https://youtu.be/O23rVPRKdm0
• Twitter: https://twitter.com/thelonelye
• Instagram: https://www.instagram.com/the_lonely_entrepreneur/

CONTACT:

Dr. Samantha Lankford

Samantha.lankford [at] lonelyentrepreneur.com

Job Types: Full-time, Contract

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Fully remote position.

Work Location: Remote

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