Job description
At MNTN, we've built a culture based on quality, trust, ambition, and accountability – but most importantly, we really enjoy working here. We pride ourselves on our teammates, who help power our self-service platform and make our company an impactful and enjoyable place to work. We're looking for people who naturally want to do more, own more, and make an impact in their careers – while equipping their teammates with the knowledge and support they need for their next stage of growth.
MNTN is seeking a highly motivated and organized Director of Training Design & Operations to join our Learning and Enablement team. As a leader, you will be responsible for the strategic buildout of Learning Design at MNTN.
What you will do:
- Building a Cascading Learning and Onboarding Vision, Strategy & Plan
- Learning the business and its needs, consulting key players and influencers, and partnering for input and prioritization
- Leading the creation, implementation and evolution of a comprehensive, global talent management and leadership development vision and strategy that directly aligns to MNTN's long-range and near-term strategy, goals and objectives and helps achieve critical business outcomes
- Partnering with People partners and cross-functional team leaders to create a prioritized, multifaceted plan that:
- Includes structured curriculum, formal classroom learning, digital learning and hands-on, experiential interaction workshops;
- Allows for both synchronous and asynchronous learning experiences;
- Accounts for both technical and leadership capabilities/content—proactively identifying trends, learning gaps and strengths for success in MNTN's industry;
- Ensures equity and consistency across the masses in a virtual environment, discerning and advising where in-person facilitation must exist versus could exist;
- Accelerates acclimation to MNTN, provides on-the-job knowledge at the right time, and consistently creates a new-hire experience that reflects MNTN's vision and values
- Prioritizing competing initiatives and cascade based upon dependencies and impact
- Building a Dynamic Learning Management Ecosystem
- Applying advanced adult learning principles, theories and instructional concepts to develop innovative and cost-effective programs that identify learning objectives, assess learners and deliver performance outcomes
- Providing expertise and consultancy on learning activities to ensure value-added learning content is embedded in all elements of our employee life cycle "just in time"—from talent attraction, onboarding, development, engagement and well-being through retirement
- Overseeing the development of instructional materials (tutorials, digital interactives, user guides, audio and video content—including scripts—storyboards, navigational text, assessment tests, etc.) that transform technical information into professionally written, engaging instruction
- Building and owning a learning roadmap for all leader-level trainings and educational programs, then conducting an annual content/curriculum SWOT analysis identifying and mitigating risks and opportunities via feedback from others
- Collaborating with Subject Matter Experts and partners to build technically accurate training that meets the learning objectives for the learner community
- Identifying, evaluating and recommending external training partners and managing their selection, performance and budgets as well as integration into existing learning roadmap and systems
- Developing KPIs and appropriate suite of tools to deliver and manage content
- Creating simple reporting and leverage insights from data and research to evaluate training programs for participation and effectiveness, driving improvements to procedures, services or offering
- Communicating program results and impact to key stakeholders
- Ensuring utilization of DEIB better practices and bias mitigation in all processes
- Employing MNTN principles in design and CI efforts
- Leveraging internal employee groups for feedback, internal influence and change championship
- Supporting Company, Leadership and Employee Experience Long-Range and Short-Term Goals & Objectives/Support Sales, Customers, and Other Business Units' Learning Needs
- Together with VP of Learning & Development, consulting and designing content for learning solutions that introduce new concepts, apply practice and improve key competencies and leadership culture
- Targeting and strengthening key competencies and culture initiatives through learning programs
- Consulting for curriculum design, delivery and measurement that meets business goals and objectives, reassessing annually to ensure meeting performance goals and targets
- Looking for ways to simplify and scale across business units to deliver more efficiently while increasing effectiveness
- Developing and communicating an intake process that listens to and accounts for future needs, while equitably balancing priorities against resources
What you'll bring
- Master's degree or equivalent work experience
- 7-10+ years combined HR experience in Corporate Learning/Instructional Design, Talent Management and/or HR Business Partnership in a fast-paced, high-growth environment
- Knowledge in adult learning and instructional design strategies for performance-based outcomes
- Exceptional facilitation and communication skills at all leadership levels
- Strong prioritization, project management, organization skills and timely delivery
- Strong business acumen with proven success across companies, industries and business units
- Ability to design, build and steward a comprehensive vision and strategy aligned to business objectives
- Excellent team management and leadership skills with proven history of achieving ambitious outcomes
- Deep understanding and content knowledge in adult learning best practices, program management and DEIB better practices
- Exceptional verbal and written communication skills, with proven results influencing change leadership in an established culture
- Ability to build trusted partnerships across all levels through using judgment, maturity and dependability when overseeing sensitive and/or confidential information
- Ability to simplify, streamline and clearly articulate complicated processes through clear communication and easy, practical application
- Superb data analysis, reporting and insight-gathering to measure success of programs and initiatives
- Appreciation and knowledge of education field
MNTN Perks:
- 100% remote
- Open-ended vacation policy with an annual vacation allowance
- Three-day weekend every month of the year
- Competitive compensation
- 100% healthcare coverage
- 401k plan
- Flexible Spending Account (FSA) for dependent, medical, and dental care
- Access to coaching, therapy, and professional development
About MNTN:
MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.
Our solutions give advertisers total transparency and complete control over their campaigns – all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Petsmart, Build with Ferguson Master, Simplisafe, Yieldstreet and National University.
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