Job description

PLEASE NO RECRUITING FIRMS0

Join the evolution!

ESI has been at the forefront of designing and developing technologies to connect people for over 36 years. As a pioneer in voice communications we know that how people connect continues to evolve at lightning speed – ESI continues to deliver products and services that will take communications to the next level for small to mid-sized businesses. We are dedicated to selling customers the best choice in cloud-based communication solutions.

We are true believers in making communications easy and delivering products that are of exceptional quality and cutting edge. If you want the chance to make a difference every day – take a look at ESI.

This is a work-from-home position and the perfect candidate will be a self-motivated, person with two years of experience on the phone who is competitive and driven to learn and grow in our company. Many advancement opportunities are available for the right person.

We are looking for dynamic sales representatives that are responsible to maintain and grow revenue across a geographic region of Installed Base accounts for ESI's services. This is a perfect role for a salesperson that prefers to be a farmer vs. a hunter. We are confident that we have the services and solutions to significantly save future customers on the cost of their communication solutions and bring them to speed on the latest technology. We are searching for energetic and focused representatives who are looking to advance and grow in their sales career. ESI is invested in helping our team achieve success with the opportunity for promotion and to earn significant compensation benefits.

Description

• New Business: Customer Success Account Managers will be expected to add revenue growth by upselling new software and hardware features into accounts and by adding new locations for customers experiencing growth.
• Contract Renewal: Customer Success Account Managers will work with customers to provide value-add proposals to renew contracts. This portion of the role involves relationship management, attention to detail, along with the ability to discuss the value statements.
• Customer Satisfaction: The Customer Success Account Manager will actively work to facilitate the best possible relationships to drive customer satisfaction and loyalty.

Physical Requirements

• Good command of the English language
• Understandable telephone speaking voice
• Ability to utilize a telephone and computer

Successful Candidates must have the following characteristics

• Verbal Communication: Must demonstrate a thorough command of the English language. The primary means of communication with customers is expected to be performed via telephone.
• Written Communication: Must have outstanding written skills for communicating with customers via email.
• Relationship Management: CSAM is expected to have frequent contact with customers to develop personal relationships based on integrity and trust to ensure a positive vision of ESI.
• Presentation: Must be able to present ESI benefits and value statements to customers via written, verbal, F2F, or video conference platforms.
• Technical / Product: Must understand ESI products, how they work, their value statements, and how they fit into customer needs.
• Research: Must be able to research customers (people, locations, business, usage of phone systems) to gain a clear understanding of how to accommodate their needs.
• Negotiation: Must be able to negotiate with customers using give and take strategies to maximize sales value for ESI
• Organization: Must be able to prioritize and manage daily workload using a CRM system. Must be well organized.
• Creativity: As each customer is unique, it is critically important to be able to understand what drives customers to make purchase decisions and consequently structure proposals to fit their profile.

ESI is an equal opportunity employer.

Visit www.esi-estech.com to learn more about our amazing products and benefits.

PLEASE NO RECRUITING FIRMS

Job Type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• No travel

COVID-19 considerations:
All employees who are not fully vaccinated are required to wear masks at the office, however, this is a work from home position so that does not apply.

Experience:

• Sales: 2 years (Required)

Work Location: Hybrid remote in Plano, TX 75074

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.