Community Services Specialist

Full Time
Phoenix, AZ 85020
Posted
Job description
Overview: Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.

Join us. Let’s go beyond expectations and transform healthcare together.

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.

As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered. Qualifications: Education
High School Diploma or GED Required

Responsibilities: Job Summary
The Community Services Specialist will be responsible for increasing access to community programs and services through application and enrollment assistance and connectivity to additional resource/supports through community partnerships. The Specialist will be responsible for maintaining expertise in eligibility and enrollment rules and procedures and have a basic understanding of the needs of underserved and vulnerable populations. The Specialist will coordinate and assist with Medicaid/AHCCCS applications and other appropriate public health programs and be responsible for providing client assistance with other personal determinants of health and wellbeing.
  • Performs a variety of responsibilities including but not limited to managing community resources to support the needs of clients. Knowledge is maintained of principles and practices of eligibility determination for the following programs: Medicaid (AHCCCS), Nutrition Assistance (SNAP), and Temporary Assistance for Needy Families (TANF), and other public and non-profit support programs.
  • Provides optimum customer service through consultation, resource navigation and financial counseling/coaching.
  • Collaborate and coordinate outreach efforts with community partners, and provides “closed loop referral” data reporting to partners for evaluation of program impact.
  • Responsible for completing the mandatory Health Insurance Market Place Training and maintaining current client files and operating reports.
  • Supports the Desert Mission Food Bank with front intake/client relations and community resource navigation as needed.
  • Performs a variety of responsibilities including but not limited to managing community resources to support the needs of clients. Knowledge is maintained of principles and practices of eligibility determination for the following programs: Medicaid (AHCCCS), Nutrition Assistance (SNAP), and Temporary Assistance for Needy Families (TANF), and other public and non-profit support programs.
Facility: Desert Mission Department: DM Living Well Work Hours: 8 Shift: 01 - Days Position Type: Regular Full-Time

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