Job description

The Catering Inside Sales Representative plays an integral role in growing catering sales, with a primary focus on reengaging lapsed clients or clients that have not purchased catering for a period of time. This individual will be responsible for strategic account maintenance as well as overseeing and maintaining positive business relationships to ensure future sales and market growth.

This is a part time, hourly paid (non-commision) position. Typically schedule is M-F, 8a-4p, but may vary based on daily business needs. Previous telemarketing/lead generating experience preferred.

Compensation:

• Hourly wage based upon knowledge and experience.
• Mileage reimbursement for travel to cafes.
• Quarterly bonus potential based on sales growth.
• Meal Discounts
• Extensive paid training and opportunities for growth!

Job Responsibilities:

• During approved calling hours, targets lapsed group/catering accounts to help reengage clients and secure orders for the assigned locations.
• Ensures integrity of sales and client data by documenting information in Salesforce on a daily basis (outside of calling hours).
• Achieves business revenue goals by building and maintaining excellent client relationships through cold-calling, in-person meetings, and cultivating client database.
• Ensure quality services and operations by building trustful and positive relationships with Management Team, Catering Sales Team, and Panera Team Members through periodic café visits and/or meetings.
• Accountable for client satisfaction by ensuring Panera Bread service standards are met and clients’ needs and/or concerns are responded to in courteous and timely manner
• Generates accurate catering proposals for clients, ensuring that the catering offer matches the profile of the request in terms of product selection and budget.
• Work closely with and support the Regional Catering Sales Manager if required, in terms of fielding inquires in their absence or taking messages.
• May generate new clients through referrals.
• Attends all weekly, monthly, and/or quarterly Catering Sales Team meetings to ensure proper communication and proactive planning occurs.
• Operate in accordance with Panera Bread’s values, policies, and procedures.

Qualifications:

• Intermediate level experience of Salesforce and MS Office Suite of products
• Excellent phone presence, etiquette and professionalism; enthusiastic, “can-do” attitude
• Tact, superior communication skills, and ability to work effectively with all levels within and outside the organization.
• Excellent planning and organizational skills with an attention to detail and follow-up.
• Resourceful with good problem solving and decision making skills.
• Self-starter with a strong results orientation.
• Must be 18 years of age or older.
• Must possess valid driver’s license and car.
• Experience is some restaurant, catering or hospitality is strongly encouraged.
• Ability to communicate efficiently.
• Reading, writing, and basic math skills required.
• Excellent guest service skills required.
• Ability to work in a fast paced environment.
• Availability to work occasional weekends is required.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Little Neck, NY: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you at least 18 years of age?

Experience:

• Telemarketing: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

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