Job description

Title: AR Credit and Chargeback Analyst

Location: New York, NY 10006 (Hybrid)

Duration: 6 months Contract

Job Description:

AR Credit and Chargeback Analyst should have a strong understanding of accounting principles, customer service, analytical and dispute resolution skills. This role requires attention to detail, excellent communication skills, and the ability to work collaboratively with others to achieve business objectives.

Regular schedule (Monday thru Friday, 9 AM to 6 PM) with occasional additional availabilities

This role is hybrid. Candidate must be within commutable driving distance to the New York City, NY office to work onsite 2-3 days per week

Roles & Responsibilities

• Perform cash application and collection functions

• Review & release credit hold sales orders

• Maintain customer master such as setting up a new customer and update customers’ information

• Reviewing and analyzing customer accounts to identify discrepancies and chargebacks.

• Investigating customer disputes, billing issues, and chargebacks to determine the root cause and appropriate resolution.

• Working closely with internal teams such as Sales, Warehouse and Finance to resolve customer disputes and issues.

• Collaborating with customers to collect outstanding payments, negotiate payment terms, and resolve billing disputes.

• Maintaining accurate records of customer account information, payment history, and dispute resolution activities.

• Creating and maintaining reports to track key performance metrics such as DSO (Days Sales Outstanding), aging receivables, chargeback rates, AFDA and any sales deduction related items.

• Developing and implementing policies and procedures to improve the efficiency and effectiveness of the AR Credit and Chargeback function.

• Staying up-to-date with industry trends and best practices related to AR Credit and Chargeback management.

• Performs other duties as assigned

Minimum Qualifications

• Bachelor’s degree in Accounting or Commerce preferred

• Minimum 3 years’ experience in similar position

• Computer skills: JD Edwards, Concur, MS Office with advanced Excel skills

• Must be detail oriented, solid analytical and problem-solving skills and autonomous

• Attitude towards work and timeliness in completing daily tasks

• Sense of urgency to get it done required

Required Skills

Aging Analysis

Cash Application

Chargeback Analyst

Negotiations

customer resolution skills

Job Type: Contract

Salary: $24.00 - $25.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New York, NY 10006: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Accounts receivable: 3 years (Preferred)
• Credit and Chargeback Analyst: 1 year (Preferred)
• JD Edwards: 1 year (Preferred)
• Concur: 1 year (Preferred)
• MS Excel: 1 year (Preferred)

Work Location: Hybrid remote in New York, NY 10006

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.