Application Support Analyst I, II, or III (Corporate Maximo)
Full Time
New Orleans, LA
Posted
Job description
Posting End Date:
Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
**This position will be filled as an App Support Analyst I, II, or III depending on the selected candidate’s qualifications and experience**
Job Summary/Purpose
Maximo/Click App Support Analyst I will provide technical support and development expertise in support of Entergy’s Transmission & Distribution, Supply Chain, and Nuclear business units for Enterprise Asset Mgmt. Work Management, and Supply Chain.
Job Duties/Responsibilities
- User Assistance: provide functional and technical application support & assistance; assist users with data and business process analysis
- Full stack development, including Java and Python.
- Participate in a 24 x 7 on call rotation
- Research resolution of technical issues encountered during the process of development.
- Build and maintain software integrations utilizing APIs, integrations, etc.
- Maintain system documentation, troubleshoots issues, tracks issues, and resolves issues
- Utilize Oracle database
- Defects/Enhancements - assisting functional team in design, developing, delivering business requirements, and resolution.
- Serve as technical point of contact for business partners and other technology areas
Minimum Requirements
Minimum education required of the position
A bachelor's degree in Computer Science or related field
Minimum experience required of the position
App Support Analyst I: 0-2 years of work experience in IT application support
App Support Analyst II: 2+ years of work experience in IT application support
App Support Analyst III: 4+ years of work experience in IT application support
Preferred knowledge, skills and abilities required of the position
- Java
- Python
- Javascript
- Oracle PL/SQL and performing queries
- Source Control (SVN)
- Unix/Linux experience
- SNOW – Servicenow IT Helpdesk System
- Knowledge of Asset Mgmt and Work mgmt
- SDLC knowledge
- Strong communication skills and ability to work in team environment
- Strong analytical and triaging issues
#LI-JL1
#LI-HYBRID
Primary Location: Louisiana-New Orleans Arkansas : Little Rock || Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 111552
Travel Percentage:Up to 25%
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 111552
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click
here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity and
Pay Transparency.
Pay Transparency Notice:
Pay Transparency Nondiscrimination Provision (dol.gov)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
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